Greatsite.com / Greatsite Marketing
In Part One, we provide you with some forthright statements in plain English that should satisfy any reasonable person seeking basic privacy related information.
PART ONE: Plain English
The Handling of Sensitive Credit Card / Debit Card Data
Concerning the handling of your sensitive credit card or debit card information, we are fully PCI-compliant, and we are audited annually, to insure that we handle your payment data in a totally secure and private manner, and that it remains fully secured and protected at all times.
We do not store your credit or debit card data on our own computers, though our online merchant processing bank which runs the charge does store your credit card data, as would always be the case when ordering anything from any merchant anywhere.
Concerning Receipts / Invoices
We do not provide printed paper receipts or invoices with pricing information, placed into the box with our shipments. This is mainly because many of our shipments are intended to be gifts, and so discretion is warranted in our packaging. If you specifically request a receipt / invoice, we can email one directly to you, and you can print it out if you need a printed copy. Your monthly credit card billing statement also serves as a receipt.
Delivery of Packages
We ship everything exclusively via Fed Ex. We do not use United Parcel Service (UPS). We do not use the Unites States Postal Service (USPS), so nothing that you order from our company will ever arrive in your home’s mail box, and we cannot ship to a USPS Post Office Box, and we cannot ship to a military “APO” Postal Box. We can only ship to an actual physical street address, (such as your home, your place of work, or the home or place of work of a friend, relative, neighbor, or associate of yours).
Personal private mail boxes that are not affiliated with the United States Postal Service, are acceptable, and we can ship there.
Signing or Not Signing for Delivery
We are often asked by our customers whether or not they will have to sign for delivery of their package when it arrives. This is a complicated question with many variables, and a complicated answer. Essentially, we the shipper, do not have full control of whether or not you will have to sign for your packages. While we may request that Fed Ex obtain a signature on all high-value packages, there are some instances in which they fail to do so, and they just leave the package at a door and walk away. The factors which may influence a Fed Ex driver’s decision to obtain a signature or not obtain a signature include: whether you live in a gated community, the extent to which their experience indicates that your neighborhood is or is not safe to leave packages, whether it is raining and whether or not you have a covered porch area, etc.
If the Fed Ex driver determines that a signature is required, and no adult is present to sign for the package; Fed Ex will generally leave a note on the recipient’s door indicating that delivery will automatically be re-attempted the next business day, unless Fed Ex is called later that day by the recipient and asked to hold the package at the local Fed Ex facility for recipient pick-up.
If you wish to help ensure that you must sign for your packages, or that you do not wish to sign for packages, except for high-value packages; you may indicate your preference as a recipient by calling Fed Ex at 1-800-GO-FEDEX (1-800-463-3339) and stating your personal preference for having to sign, or not having to sign, for your packages in most cases where the shipper has not indicated a “signature required” preference. We, as the shipper, are not permitted to do this for you… Fed Ex requires that this request come directly from you, the recipient.
The Confidentiality and Privacy of Our Customers
We do not reveal data about our customers, (such as, names, addresses, email addresses, phone numbers, credit or debit card numbers, what items were purchased, what price was paid, etc.) to anyone. We cannot even confirm or deny that an individual is a customer of ours. We take very seriously our customers’ privacy and confidentiality of any purchases made.
The only exceptions are: those few people who have agreed to allow us to quote them in the “References & Endorsements” area of our website. Of course, if we are legally subpoenaed to reveal one particular customer’s information in a criminal investigation, then we have no choice but to comply. We love you, but we’re not going to jail with you.
We do not sell, rent, lease, trade, barter, or give away any of your customer information to other merchants, banks, individuals, corporations, charities, or organizations. It is always kept private. You will not find yourself on any spam list or unsolicited email list as a result of placing an order with us, or joining our Email Newsletter List.
Visiting Our Website Anonymously Without Tracking
It is very easy to visit our website (or any website for that matter) anonymously, without allowing your visit to be tracked or statistically logged.
1.) You may “turn off cookies” within your web browser as it applies to individual websites or to all websites you visit.
2.) You may simply select the “private browsing mode” or “anonymous browsing mode” within your web browser.
3.) If you are really hard-core… and you want to get all “James Bond” on this… you can use V.P.N. (Virtual Private Network) software which masks your IP address and facilitates anonymous web surfing.
Signing Up For Our Email Newsletter is Voluntary and not Automatic
Placing an order with us does not automatically put you on our Email List to receive our Email Newsletter. Many companies boldly and assumptively do this, but we do not. You must choose to join our Email Newsletter by opting-in… and then when you receive a confirmation email, you must again confirm that you did wish to subscribe to our Email Newsletter. This is called “double-opt-in”, and it insures that we never spam anyone, and we only email people who contact us first, and who want to communicate with us.
Also, we keep your email address confidential, and we do not sell, rent, lease, trade, barter, or give away your email address to anyone. You may unsubscribe from our Email Newsletter at any time by simply clicking on the link to “unsubscribe” at the bottom of any Email Newsletter you receive from us.
The Limitation of Liability Clause
In no event shall Greatsite.com / Greatsite Marketing or its owner(s), business associates, suppliers, providers, directors, or consultants of any tier be liable directly or indirectly for any direct or indirect damages, real or imaginary, explicit or implicit, consequential or inconsequential, special or regular, punitive or exemplary, including but in no way limited to: emotional, mental, or psychological damage due to being offended by the contents of our website or our email communications or our telephone communications, physical injury due to the improper or simply repetitive use of keyboard, mouse, or trackpad while visiting our website, physical injury due to the light from a computer monitor negatively impacting the user’s eyes, physical injury due to usage or placement of the telephone while in conversation with representatives of our company, or any claimed damages resulting from our deliver currier (FedEx) being late in the delivery of an item ordered, regardless of the legal theory or jurisdiction under which such liabilities may be claimed.
If the above paragraph is not litigious enough for you… here comes Part Two…
PART TWO: The Required Legal Stuff
Last Update October 2021
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as online chat, completing an order and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site [and our mobile application].
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, check ins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
Data From Social Networks
User information from social networking sites, such as [Facebook, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Mobile Application Information
If you connect using our mobile application:
- Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Administer sweepstakes, promotions, and contests.
- Assist law enforcement and respond to subpoena.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Create and manage your account.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
- Solicit support for the Site.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site [and our mobile application] in perpetuity.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies (not something you eat…)
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
OPTIONS REGARDING YOUR INFORMATION
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Site
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site . To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.
John L. Jeffcoat
7512 Dr. Phillips Blvd. Suite 50-770
Orlando, FL 32819-5420